What Is Lands' End?
Dodgeville, Wisconsin-based Lands' End, Inc. is an international retail, e-commerce and mail order company specializing in "classically styled apparel, swimwear and outerwear for women, men and kids, plus a complete line of home products, luggage and seasonal gifts." Landsend.com serves as the company's principal online marketing venue, serving customers on the world wide web.
What Product Departments Does Lands' End Offer?
Landsend.com features the following product departments:
What Specific Products Does Lands' End Offer?
Lands' End offers a myriad of products. Among the offerings are:
Which Countries Does Lands' End Ship To?
Lands' End ships to the United States, U.S. Territories, military APO/FPO addresses and internationally. Countries Lands' End currently ships to include Canada, Australia, Austria, Bahamas, Brazil, British Virgin Islands, China, Costa Rica, Czech Republic, Germany, Greece, Honduras, India, Japan, Kuwait, Luxembourg, Malta, New Zealand, Philippines, Singapore, South Africa, Sweden, Switzerland, United Arab Emirates and United Kingdom.
Lands' End operates international websites in the official languages and currencies for the following countries:
What Are Shipping Costs?
Lands' End uses UPS and the United States Postal Service (USPS) as its carriers. Domestic U.S. customers are offered the following shipping options: USPS Standard Shipping, USPS Priority Mail, UPS 2 Day, UPS Express and UPS Express AM Delivery. Standard U.S./Canadian shipping rates are as follows:
Shipping costs to other countries start at $28 for USPS Priority Air and $42 for UPS.
What Methods of Payment Are Accepted?
Lands' End accepts the following online payment methods:
Is There a Return/Exchange Policy?
Yes. States Lands' End's official "Guaranteed. Period" company policy: "If you're not satisfied with any item, simply return it to us at any time for an exchange or refund of its purchase price."
What About Customer Service?
Lands' End offers the following customer service and contact options:
Does Lands' End Have Physical Stores?
Yes. Lands' End operates Lands' End Inlets, Lands' End Shops at Sears and Lands' End Canvas Shops at Sears across the United States. A handy Store Locator is featured at landsend.com.
How Long Has Lands' End Been in Business?
Lands' End, founded in Chicago, Illinois, by principals Gary Comer, Robert Halperin and Richard Stearns, began business operations as a sailboat/marine hardware company in the form of Lands' End Yacht Stores, Inc. in the spring of 1963. In time, Lands' End – with its trademark misplaced apostrophe – expanded into apparel, home furnishings and other merchandise, eventually moving its operations to Wisconsin. In 2002, the wildly successful Lands' End franchise was purchased by Sears Holdings Corporation for $2 billion in cash.
Lands' End, Inc. maintains a social media presence on Facebook, Twitter and Pinterest.